Return Policy

At Dowar, your satisfaction is our priority. If you are not completely happy with your purchase, we're here to help.

Returns

You have 30 days from the date of delivery to return an item. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

Non-Returnable Items

The following items cannot be returned:

Items that have been used or damaged after delivery
Items without original packaging
Sale or clearance items (unless faulty)

How to Start a Return

To initiate a return, please contact us at dowar.support@gmail.com with your order number and reason for return. Our team will guide you through the process.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days.